Refund policy
Exchange PolicyΒ
We accept exchanges within 7 days of receiving your order. To be eligible for an exchange, the item must be unused, in its original condition, and in the original packaging.
To request an exchange, please contact us with your order number and the reason for the exchange. We will guide you through the process.
Refund Policy
Refunds are available within 7 days of receiving your order. If you are not satisfied with your purchase, you may request a full refund, provided the item is returned in its original, unused condition and packaging.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and credited back to your original payment method within a few business days.
How to Request a Return, Exchange, or Refund
Contact our customer support team within 7 days of receiving your order. Please include your order number, the item(s) you wish to return or exchange, and the reason for your request.
Non-Returnable Items
Certain items are non-refundable and non-exchangeable, including sale items, gift cards, and items that show signs of use or damage not caused by us.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received was defective or incorrect.